Testimonials

An absolute first class and beyond outstanding experience working with Bill on our engagement ring. From the consultation process to the design and sourcing, Bill made the entire process stress free and brought a wealth of thoughtful knowledge and industry knowledge expertise. If you have a question, there is no ... doubt Bill has the answer. I couldn’t make a higher recommendation to Joe Koen & Son - 10/10 experience.. Read More

- Tim North
At: Austin
On: May 9, 2023

Joe Koen & Son is the place to shop for jewelry in Austin! Bill and his team recently created a new piece for me out of an older item of jewelry that I owned. They are experienced, reputable, and enjoyable people to work with. Read More

- Suzanne Kitchel
At: Austin
On: Dec. 20, 2022

I went to Bill Koen's store for the first time for jewelry & watch repair and I have to say I'll definitely be back. He was polite, friendly, and efficient. I felt his work was top notch and his prices fair. I also like supporting a family business that is ... such a historic part of Austin. Read More

- Cullen Challacombe
At: Austin
On: Sept. 7, 2022

My engagement ring has gotten too small for me to wear over the years and this place was recommended by some friends to have it resized. Bill was so helpful and nice, and my ring came back so quickly! The store is clean and the resizing of my ring was ... really reasonably priced. We're so happy we came here and will use them for all our future jewelry needs. Read More

- Monica Jones
At: Austin
On: July 1, 2022

When my fiance and I decided to become engaged we were recommended to try Joe Koen and Son by a close friend. They were the only jeweler we visited. We were met by Bill Koen on entry and he guided us through their wide range of engagement rings. We didn't ... need to visit any other jeweler! Through Bill's assistance we acquired an amazing ring with a beautiful diamond set into it. At all times Bill's customer service was of the highest order. We're really looking forward to going back and buying our wedding bands. Read More

- Joe Wotton
At: Austin
On: Aug. 1, 2022

Most trusted jeweler anywhere. The 3 “Cs” for Joe Koen and Son Jewelry Store are Conscientious, Customer oriented and Committed to excellence. I wouldn’t think of buying from anyone else.

- Mark Hutcheson
At: Austin
On: Feb. 5, 2021

Bill and the team at Joe Koen & Son’s are the best of the best. From wedding rings to anniversary gifts and birthdays, we’ve been loyal customers for over 30 years. Bill went above and beyond when I purchased a ring at a Parisian flea market and found out the ... pearl wasn’t real when we arrived home. Bill had no problem replacing my faux pearl with a beautiful real pearl, replacing the missing diamonds and sizing it to fit my finger. Highly recommend to anyone looking for a quality jeweler you can trust and depend on for life. Read More

- Syringa Bilberry
At: Austin
On: Jan. 4, 2021

Have gone to see Bill at Joe Koen & Son Jewelers several times in the past couple years. The service is unmatched and they always take care of their customers. Lost my wedding ring and Bill had a new one for me within days. They have been my family's go-to ... jeweler for generations and I hope to continue the tradition. Read More

- Lyles Carter
At: Austin
On: Jan. 14, 2021

Joe Koen and Son Jewelers did a fantastic job on my wedding rings! I had the rhodium redone and center stone replaced. The customer service was amazing. The turn around time was quick and price was reasonable. They far exceeded my expectations! I will always use Koen for anything related ... to jewelry in the future! Read More

- Shelley Sargent
At: Austin
On: Dec. 10, 2019

We absolutely love this family owned jewelry store! While visiting Austin a few years ago, we happened upon Koen & Son and decided to check it out. Now several years later with many trips to Austin just to visit this shop and purchase some beautiful jewelry at good prices, we ... are hooked! Bill Koen is a joy to do business with because he understands true customer service, has a vast knowledge of his products and does everything he can to ensure we are happy when we leave!! Read More

- George ONeal
At: Austin
On: Dec. 15, 2020

Either from the store, or custom made, always blows my wife away to open one of their masterpieces. Absolutely amazing. Separately, the legacy of this family & store is literally the kind of dynamic that makes Austin, Texas so proud & authentic. Bill & Team, sincere thank you for the ... support & care over the years. ...now, I’ll work on actually “planning ahead” for one of these next occasions... Read More

- Ryan Crawford
At: Austin
On: Jan. 25, 2021

Koen Jewelers is our go-to jeweler. Been shopping here since the 80s! They always have a wonderful selection of high quality jewelry with a wide range of prices. The staff knows their stuff and Bill is always a pleasure to work with. Was in this week to buy my wife ... a 25th anniversary ring and found the perfect piece. She loves it! Read More

- Mike Baker
At: Austin
On: Dec. 10, 2019

I can't say enough how happy I am that I walked into Joe Koen & Sons to ask about wedding bands! I have a very unique engagement ring which needed a custom band. I worked directly with Bill Koen to design the ring with his jeweler - we went through ... a couple iterations of the design and he even had wax molds made so that I could try it on with my engagement ring before making it. It came out more beautiful than I ever imagined!! Bill was so sweet and helpful throughout the whole process, despite having to navigate this through the initial COVID shutdown. I would 100% recommend them to anyone looking for jewelry! Read More

- Samantha Thorgaard
At: Austin
On: Aug. 1, 2020

Fantastic quality of work. Incredibly friendly and fast on repairs. They restrung an entire pearl necklace of mine and it looks great! Would highly recommend. Read More

- Sullie Stephens
At: Austin
On: Feb. 4, 2021

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